Because our products are hair care and cosmetics, we maintain the highest hygiene and safety standards.
Hygiene Guard: Once opened or used, cosmetic products cannot be returned or exchanged.
Damaged or Wrong Products: If you receive a damaged, leaked, or incorrect product, we will replace it immediately or issue a full refund.
How to Claim: Please take a photo or a short video of the damaged package/product and email it to us at [Your Email Address] or WhatsApp us at [Your Phone Number] within 48 hours of delivery. Our team will verify and resolve your issue immediately.